Refund and return Policy
Refund and Return Policy.
At Organik Herba, we are committed to ensuring your complete satisfaction with your purchase. If you are not entirely satisfied with your order, we offer a straightforward return and refund process.
Return Policy
Timeframe for Returns:
You have 2 days from the date of receiving your order to initiate a return.
Condition of Product:
Products must be in their original, unopened condition to qualify for a full refund. Once opened, products cannot be returned due to hygiene and safety reasons.
Return Process:
To start the return process, please reach out to our customer service team within the 2-day return window. Upon approval, we will provide you with instructions for returning the product.
Numbers Speak For Themselves!
Non-Refundable Items
Refund Policy
Refund Amount:
Once we receive the returned product in its original, unopened condition, we will issue a full refund for the price of the product. Please note that the shipping cost will be deducted from the refund.
Refund Timeline:
Refunds will be processed within 7-10 business days from the date we receive and inspect the returned product.
For further assistance, please contact us at:
Email: organikherba82@gmail.com
Phone: 03345617202
Non-Refundable Items
- Opened products or items that show signs of use are not eligible for return or refund.
- Items purchased as part of a promotion or discounted sale may have specific terms that limit or exclude returns.
- Opened Items
- Damaged Products
- Expired Returns (2 day after purchase)
- Used Products